af777's Privacy Policy

1. Introduction and Purpose

af777 is a safe and trusted online gaming platform operated for players in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy ("Policy") has been drafted so that you can clearly understand what kind of information af777 collects, why it is collected, how that information is stored and used, and what rights you have.

By registering on our platform, logging in, or using any of our services, you are considered to have accepted the terms described in this policy. We reserve the right to amend this policy at any time, and you will be notified of any significant changes.

2. Information Collection — What Types of Information Are Collected

2.1 Information Collected Directly from You

When you open an account on af777 or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Username and password (in encrypted form)
• Contact information — email address and mobile number
• Documents required for identity verification (national ID card or passport)
• Financial transaction information — bKash, Nagad, or Rocket number and transaction history

2.2 Automatically Collected Information

While you use the af777 platform, some technical information may be collected automatically:

• IP address and device information
• Browser type and operating system
• Time spent on the platform and information about pages visited
• Information collected through cookies and similar tracking technologies
• Gaming activity logs — play type, bets, and results history

2.3 Information Received from Third Parties

In some cases, for the purposes of necessary identity verification or fraud prevention, we may receive limited information about you from trusted third parties. This information is used solely to ensure security.

3. Purpose of Information Use

af777 uses collected information only for the specific purposes listed below:

• Account Management: To create, verify, and keep your account secure
• Service Delivery: To complete gaming services, deposit and withdrawal processing
• Bonuses and Promotions: To send you relevant offers and provide rewards
• Customer Support: To resolve your complaints or issues
• Safety and Security: To prevent fraud, money laundering, and unauthorized access
• Responsible Gaming: To identify unusual gaming behaviour and provide necessary support
• Legal Obligations: To comply with applicable laws and regulations
• Platform Improvement: To raise the quality of our services and add new features

We will never use your information for any irrelevant purpose, and we will not provide your information to any marketing third party without your explicit consent.

4. Information Protection and Security Measures

af777 follows industry-standard technology and practices to ensure the security of your personal information. The key components of our security framework are described below:

4.1 Technical Protection

• SSL (Secure Socket Layer) encryption — all data exchanged between you and our servers is encrypted
• Encryption of data stored at rest, particularly passwords and financial information
• Two-Factor Authentication option
• Regular security audits and vulnerability testing

4.2 Administrative Protection

• Only authorized personnel will have access to your personal information
• Mandatory privacy training for all staff
• A process for promptly notifying you in the event of a data breach

5. Information Sharing with Third Parties

af777 does not sell or rent your personal information. We may share information with third parties only in the limited circumstances below:

5.1 Service Providers

We use some trusted third-party services that work on our behalf — such as payment processing (bKash, Nagad, Rocket), identity verification, and technology infrastructure. These parties may use your information only to carry out their specific tasks, and they are bound by confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose certain information due to a court order, a lawful request from a law enforcement agency, or another legal obligation. In such cases, where permitted by law, we will try to notify you in advance.

5.3 Corporate Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity, but the terms of this policy will continue to apply.

6. Cookie Policy

The af777 website uses cookies and similar technologies that improve your browsing experience and ensure the platform functions correctly.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform — login sessions, security measures
• Functionality Cookies: To remember your preferences and settings
• Analytics Cookies: To analyse platform usage and improve services

You can control or disable cookies from your browser settings. However, disabling certain essential cookies may affect the platform's functionality.

7. Data Retention Period

af777 stores your personal information only for as long as necessary. The retention period for specific types of information is noted below:

• Active account data — for the entire duration that the account remains active
• Financial transaction records — for the period specified under applicable legal obligations
• Identity verification documents — for a specified period after account closure as required by law
• Customer service records — for a reasonable period after the relevant issue is resolved

Once the required period has ended, we take steps to securely delete or anonymise your information.

8. Your Rights

af777 recognises and respects the following rights regarding your personal information:

• Right to Access: You can find out what information we hold about you and how it is being used
• Right to Rectification: You can request the correction of inaccurate or incomplete information in your account
• Right to Erasure: You have the right to request deletion of your information in certain circumstances, though this may not be possible where legal obligations apply
• Right to Object to Processing: You can object to the use of your information for specific purposes
• Right to Data Portability: The right to receive your information in a structured, machine-readable format
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time

If you wish to exercise these rights, please contact us. We will try to respond to your request within a reasonable time.

9. Protection of Minors

af777's services are intended only for those aged 21 or above. We do not knowingly collect information from any minor. If we are informed that a minor has opened an account, that account and the associated information will be deleted immediately.

If a parent or guardian suspects that their minor child has opened an account on af777, please contact us.

10. International Data Transfer

In some cases, your information may be transferred internationally as required to provide our services. For such transfers, we ensure that adequate data protection measures are in place in the receiving country or organisation. We follow internationally recognised data protection standards.

11. Policy Changes and Updates

We may update this Privacy Policy from time to time in line with changes to our services, technology, or legal requirements. For any significant changes:

• The "Last Updated" date at the top of the policy will be changed
• Registered users will be sent a notification by email
• A clear notice will be displayed on the platform

Continuing to use af777 after any changes will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us. The af777 privacy team is always ready to assist you.